DingoSpin Casino Privacy Policy

At DingoSpin, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our platform at dingospin.com. By using the DingoSpin casino app, website, or any of our services, you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly and transparently, in accordance with applicable privacy and data protection laws.

Who We Are

Our DingoSpin Casino platform operates as a member of the Apex Pokies Partnership network. We are licensed under Curaçao — Gaming Curaçao (GC), which governs the lawful operation of our online gaming services. Our platform is secured by industry-leading technologies including iovation and ThreatMetrix, and we are certified by BMM Testlabs, iTech Labs, TST, and GoDaddy. At Dingo Spin, we primarily serve players in Australia, accepting transactions in AUD.

Information We Collect

When you register and use our services, we may collect the following categories of personal information:

• Full name, date of birth, and contact details including email address and phone number
• Identity verification documents required for account validation and compliance
• Financial information related to deposits and withdrawals, including payment method details
• Login credentials associated with your DingoSpin login and account activity
• Device information, IP address, browser type, and technical data collected through your use of the DingoSpin casino app or web browser
• Gaming history, transaction records, and bonus activity on our platform
• Communications you send us via Live Chat, Telegram, or Facebook

How We Use Your Information

At DingoSpin Casino, we use the data we collect for specific, legitimate purposes. We do not sell your personal information to third parties. The purposes for which we process your data include:

• Creating and managing your casino account, including processing your DingoSpin casino login
• Verifying your identity to comply with our licensing obligations under Curaçao regulations
• Processing financial transactions, including deposits via Commonwealth Bank, ANZ, NAB, Westpac, and other supported methods, as well as withdrawals
• Administering bonuses and promotions, including the DingoSpin no deposit bonus, Daily Check-in rewards, and VIP program benefits
• Providing 24/7 customer support through Live Chat and other available channels
• Sending you relevant promotional communications, where you have consented to receive them
• Detecting and preventing fraud, money laundering, and other unlawful activities using iovation and ThreatMetrix security systems
• Improving our services, games, and platform performance

Cookies and Tracking Technologies

Our Dingo Spin platform uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how you interact with our website, remember your preferences, and deliver a more personalised experience. When you access DingoSpin Casino through any device — desktop or mobile — cookies may be placed on your browser.

You can control or disable cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of our services, including the DingoSpin app experience and session management during your DingoSpin Casino login.

Sharing Your Information

At Dingo Spin, we only share your personal data with trusted third parties where it is necessary and legally justified. These may include:

• Our licensed payment processors and banking partners to facilitate deposits and withdrawals
• Identity verification and fraud prevention service providers such as iovation and ThreatMetrix
• Game software providers including Booongo, JILI, V8SPIN, MADTING7, PokiePub, and others who deliver our gaming content
• Regulatory and law enforcement authorities, if required under applicable law or our Curaçao gaming licence obligations
• Technical infrastructure and hosting providers who support the secure operation of our platform

We require all third parties to maintain the confidentiality and security of your personal information and to process it only in accordance with our instructions.

Data Security

We implement robust technical and organisational security measures to protect your personal data. Our DingoSpin Casino platform is certified by BMM Testlabs, iTech Labs, TST, and GoDaddy, ensuring that our systems meet recognised industry standards. We use encryption, firewalls, and secure access protocols to safeguard your information from unauthorised access, disclosure, alteration, or destruction.

Despite our efforts, no online system is entirely immune to risk. We encourage you to use a strong, unique password for your Dingo Spin account and to contact us immediately if you suspect any unauthorised access.

Data Retention

We retain your personal data for as long as your account remains active and for as long as necessary to fulfil the purposes outlined in this policy. We may also retain certain information beyond account closure to comply with legal, regulatory, or contractual obligations — including those imposed by our Curaçao gaming licence. When your data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on applicable law, you may have certain rights regarding your personal data. At DingoSpin Casino, we respect these rights and are committed to supporting them:

• Right of access — You may request a copy of the personal data we hold about you
• Right to rectification — You may ask us to correct any inaccurate or incomplete information
• Right to erasure — Under certain circumstances, you may request that we delete your data
• Right to restriction — You may ask us to limit how we process your data in specific situations
• Right to object — You may object to our processing of your data for marketing purposes at any time

To exercise any of these rights, please contact our support team through the 24/7 Live Chat available on our platform.

Children's Privacy

Our services are strictly intended for individuals aged 18 years and over. We do not knowingly collect personal data from minors. If we become aware that a person under the age of 18 has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you through our platform or via the contact details associated with your Dingo Spin account. Continued use of DingoSpin Casino services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our support team. We are available 24/7 via Live Chat on our website at dingospin.com, or through our official Telegram and Facebook channels. We are dedicated to addressing your privacy concerns promptly and transparently.